Original SJCAM SJ4000 AIR Action Camera
Options details:
Standard: SJ4000 AIR Camera + Accessories (set as photo shown);
Option 2: Standard + Extra 1pcs battery + Dual charger;
Option 3: Standard + Extra 1pcs battery + Dual charger + Carry bag (size: 23 x 16 x 6 cm);
Option 4: Standard + Extra 1pcs battery + Dual charger + Car charger + Car holder;
Option 5: Standard + Extra 1pcs battery + Dual charger + Car charger + Car holder + Monopod;
Option 6: Standard + Extra 1pcs battery + Dual charger + Car charger + Car holder + Carry bag (size: 23 x 16 x 6 cm);
Option 7: Standard + Extra 1pcs battery + Dual charger + Car charger + Car holder + Monopod + Carry bag (size: 23 x 16 x 6 cm);
Option 8: Standard + Extra 1pcs battery + Dual charger + Car charger + Car holder + Monopod + Class10 32GB memory card + Bobber floating + Carry bag (size: 23 x 16 x 6 cm);
It contains the SJCAM security code and product serial number:
Option accessories:
Monopod
Bobber floating
Original SJCAM SJ4000 Battery + Dual Charger
Original SJCAM Car Holder + Car Charger (Line length 1.8 meters)
Original high quality CLASS 10 32GB memory card
Original SJCAM Carry bag (size: 23 x 16 x 6 cm)
Please read the following:
1. Is it the original camera?
It is the original SJCAM SJ4000 AIR. From the SJCAM brand. Contains SJCAM security code. Contains the SJCAM serial number.
2. How long will this camera be delivered?
We will choose the best transportation method. Sent from China. Usually postal delivery is 15-30 days. Remote countries need 60 days at the latest. Brazil needs 120 days at the latest.
3. Is there a warehouse in Europe?
We opened local warehouses in Moscow and Spain. Spanish warehouses can be sent to other European countries. Delivered by GLS Express, the delivery time is usually 5-7 days.
4. Does the standard include a battery?
The battery is included as standard. Please read the fifth and sixth pictures of our main picture. You will understand them.
5. Does the camera support the warranty?
This camera supports a one-year warranty. Just a camera warranty. Accessories and batteries are not warranted. You need to send the camera to us.
About Guarantee:
1. 12 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
You agree to all of the above-listed policies upon ordering on aliexpress!
Return & Refund:
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product(s) is (are) not as advertised.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of NewBuddyShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.