· Color:blue , beige , white , pink , grey
· Department name: kids sweater
· 1. Hint for choosing proper size, use similar clothing to compare with the size.
· 2. As different computers display colors differently, the color of the actual item may vary slightly from the above images, thanks for your understanding.
How to track your parcel?
You can track your parcel on the following website using your tracking number: //www.17track.net/en
Wholesale and drop shipping are both welcomed?
For wholesale,we will offer discount or free express shipping.
For drop shipping,you can submit order with your customer’s address,we can send parcel without any information about our store.
Is there any customs tax?
In most cases, the buyer need not pay any customs. We will declare it as a gift and a lower value to avoid the tax. But due to different policies in different countries we are not accountable for any customs fee.please check out the customs policy at your own place,you could leave a message when placing the order about how much value you would like to declare. We sincerely apologize for any inconvenience.
We sincerely request that you contact us immediately,BEFORE you give us 3 stars or 1 stars negativefeedback, or if you have any problem before you order for the products or how to choose size ,so that we can try our best to solve your concerns.please no worries , we are honest seller . we will do out best to serve you all the time .
Item will be shipped within 1-5 business day after payment cleared.
Estimated shipping time: (Important, please read carefully before your bidding)
1. To United States: ePacket delivery from China (9 to 20 business days).To Russia delivery from China (10 to 30 business days)
2. To worldwide: China Post Registered Air Mail.Usually item will arrive within 15-30 business days after shipping. Brazil need more time 15-45 business days after shipping (Shipping time is estimated but not guaranteed) During the holiday seasons, there might be further delays.
3. For aliexpress standard shipping to Netherlands , Span , France ,Chile .Normally need 15-40 business days , (Shipping time is estimated but not guaranteed) During the holiday seasons, there might be further delays.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.