Product Specification:
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brand new and high quality
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Material: Metal
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Color: Silver
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Length: 12cm
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FOR A_PPLE i_PHONE, i_POD, i_PAD 1st 2nd 3rd 4th Generations
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Special design for openning screen
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Safely opens the phone, without damaging the cover
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Replace damaged worn parts/fascias/housings/LCD screens on your phone
Package included:
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1x Metal Spudger
Note:
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Due to the hand measurement, there have size error about 1-3cm
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Item color displayed in photos may be showing slightly different on your computer monitor since monitors are not calibrated same
We support the following payment methods. All payments made on AliExpress are processed by Alipay.
If the shipping company do not ship the iterms to your country .
Contact us by email or Ali TradeManager. We will try our best to help you !
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We accept Email requests for returns within 7 working days of receiving your order. If the item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement.
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If you are not satisfied when you receive the item, please return it within 7 days for a replacement or money back. Please contact us for a return guide before you return it.
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All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order ID.
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If the item is defective in 3 months, We will send you a replacement without extra charge, or offer refund after we receive the defective item.
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If item is defective after 3 months, you can still send it back to us. We will send you a new one after receiving the defective item. But you need pay the extra shipping fee.
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You agree to all of the above-listed policies upon ordering on aliexpress!
We maintain high standards of excellence 5 STARS, and strive for 100% customer satisfaction!
You satisfaction and positive feedback is very important to us.Please leave positive feedback and 5 stars if you are satisfied with our items and service.
If you have any problems with our items or services,please feel free to contact us first before you leave negative feedback.We will do our best to solve any problems and provide you with the best customer services.
Your encouragement and support is our continuously forward momentum.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of NewBuddyShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.