Product name: Baby Bloomers
Age: 0 – 2 Years
1. The size may have 2-3cm differs due to manual measurement.
2. Please strictly follow the size chart to select the size. Do not select directly according to your habits.
1. We support shipment by “AliExpress Standard Shipping” “China post” “EMS” “DHL” “UPS” “FEDEX” “TNT” “SF”,If you need help selecting a fast and reliable shipping company, please contact us direct and we will do our best to help.
2.We will keep the rights to choose the express way for the free shipping items. If you have your special
requests on shipping,please contact with us when place the order.
3. We will ship to the default address on Aliexpress if you do not inform us,and a phone number is important when you leave your address.
4.We are not responsible for any accidents ,delays or other issues that are the responsibility of the shipping service.
5. China Post Air Mail or China Post Ordinary Small Packet Plus is slow shipping .It will take about 20-50 days to your door.
1. Please make the payment in time when you place the order , so we can ship the goods earlier to you.
2. Buyers are responsible for the tax if your country has,and the import duty(generally express)
company will do it,no extra fees, but we can’t gurantee all the orders because of country difference).
1. We will gladly refund your money or exchange items if obvious objections appeared. Items must be
returned in its/their original condition within 7 days of receipt.
2. We will replace items which are malfunctioning items for 30 days from the date you receive them. Items
which have physical abuse are not covered by the warranty.
3. Payment will be refund upon the items back to our store.
4. Buyer accepts responsibility to pay for return freight.
5. Shipping and handling charges are non-refundable in any case.
Dear buyers, we appreciate your business, if you are satisfied with our service, please leave us a positive
feedback&5 star,thank you.
Please contact us before leaving a negative feedback, giving us a chance to resolve your problem. We will of
course satisfy you.
All items are directly from factory, you will get a discount if you do wholesale for
If you have any question please feel free to contact us. We will
reply within 24 hours.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of NewBuddyShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.newbuddyshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.