5. Professional team serve you.
Size Chart
| Tag Size | United States Size | United Kingdom Size | Germany Size | France Szie | Spain Size | Italy Size |
| S | 4~6 | 10.0 | 36.0 | 36~38 | 36~38 | 40~42 |
| M | 8~10 | 12~14 | 38~40 | 40.0 | 40.0 | 44.0 |
| L | 12.0 | 14~16 | 40~42 | 42~44 | 42~44 | 46~48 |
| XL | 14~16 | 16.0 | 44.0 | 44~46 | 44~46 | 48~50 |
| 2XL | 18~20 (14W~16W) | 18~20 | 46~48 | 48.0 | 48.0 | 52.0 |
| 3XL | 16W~18W | 20~22 | 48~50 | 50.0 | 50.0 | 54.0 |
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| The local size(US size,UK size…) is based on clothing size and only for your reference ,Please check your waist measurement before purchasing. | ||||||
| Tag Size | Your Underbust | Your Waist | Your Hip | |||
| Inch | cm | Inch | cm | Inch | cm | |
| S | 28″~30″ | 71~76 | 26″~28″ | 66~71 | 36″~38″ | 91.5~96.5 |
| M | 30″~32″ | 76~81 | 28″~30″ | 71~76 | 38″~40″ | 96.5~101.5 |
| L | 32″~34″ | 81~86 | 30″~32″ | 76~81 | 40″~42″ | 101.5~106.5 |
| XL | 34″~36″ | 86~91 | 32″~34″ | 81~86 | 42″~44″ | 106.5~111.5 |
| 2XL | 36″~38″ | 91.5~96.5 | 34 1/2″~36 1/2″ | 87.5~92.5 | 44″~46″ | 111.5~117 |
| 3XL | 38″~40″ | 96.5~101.5 | 37″~39″ | 94~99 | 46″~48″ | 117~122 |
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Note：
1. Before ordering, Please read our size chart carefully, there may be different from your normal size; Manual measurement may exist 1-3cm difference;
2. Please measure your size before ordering. If your size between two size, please choose the smaller one.
Model Show
We will do our best to service you in 24 hours.
1. Items will be shipped within 1 business day after the payment cleared.
2.Tracking info pls search www.17track.com
( Maybe more than 30 business days.Plz be patient for the arrival or email us at once! )
Refund/Return
If you feel disappointed with the item you received, please tell us within 7 day.
We understand the frustrations you might have,please contact us before opening any dispute or leaving any neutral/negative feedback.
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of NewBuddyShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
