1.We accept Paypal, Escrow, Boleto, Visa, MasterCard, QIWI, Western Union, Maestro debit card, WebMoney, bank transfer, credit card and any you can pay on AliExpress.
2.Escrow is the best secure payment for you.
3.This is the payment help center: //help.aliexpress.com/categories_Payment.html.
4.If you still have any questions on the payment, Feel free to contact us
1.We will send the items within 3-5 days once system confirms buyers payment.
2.The shipping cost does not include any import taxes, the buyers are responsible for customs duties.
3.We will refund buyers if buyers return the items within 15 days of buyers receipt of the items for any reason. However, the buyers should bear the return shipping freight and make sure that the items returned are in their original conditions.
4.Items are shipped by AliExpress Standard Shipping, China Post Registered Air Mail, ePacket, reach most of countries within 15 to 35 bussiness days. Delivery time depends on destination and other factors, it may take up to 60 business days.
5.If you want to get the item faster, please contact us to pay additional freight, we can offer you the following faster and cheaper shipping ways: DHL, EMS, ETK.Via these ways, you can get the item within about 5-7 business days.
Kindly notice: Because of customes and weather, maybe sometimes it will delay some time, but we will extend the delivery time for for you, so please wait some more time patiently.
1) Drop shipping Service.
1.For drop shipping,we could send the goods to your customers directly and won’t leave information about us if you’d like to. But you should leave us a note that Please do not include receipts. This is for Drop Shipping! and then we will according to your request to send the parcel.
2. We will send the items within 3-5 days once system confirms buyers payment.
2) Wholesale Service.
1.If you order than 15 pcs, we offer express shipping (DHL, EMS, ETK). If you order than 20 pcs, we offer express shipping (DHL, EMS, ETK) and give the buyer 5% off. If you order more, we will according to the quantity to give the buyers best discount.
2.If you want know more message of Wholesale service, please feel free contact us, we will always here to service you.
2) How can track my parecl?
You can track your parcel on the following website using your tracking number: www.17track.net/en (Copied to the browser to open)
3) What can I do when purchase protection time is running out?
If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.
1.Your satisfaction and positive feedback is very important to us.Please leave positive feedback and 5 stars if you are satisfied with our items and services.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.